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Conviction Over Skill: The Heartbeat of Sales

  • Writer: Michael Shellhart
    Michael Shellhart
  • Sep 11
  • 3 min read
“No amount of sales training or slick talk will ever beat conviction. When you truly believe in the products you offer and lead with a servant’s heart, protecting people becomes more than a job—it becomes your calling.” – Big Mike
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Why Conviction Matters More Than Scripts

Sales is often taught as a game of numbers, persuasion, and perfect scripts. But let’s be honest: people know when you’re just “selling.” They can feel when your words are empty, when your pitch is forced, and when your focus is on closing a deal instead of protecting a family.

Conviction—the deep, unshakable belief in what you offer—transcends any sales script. When you believe wholeheartedly in the products you represent, your clients can feel it. Your voice carries weight. Your words carry sincerity. And in that sincerity lies trust.

At Exodus Benefits, conviction isn’t just a buzzword—it’s the foundation of everything we do.

How Conviction Applies to Insurance Sales

Health Insurance

For many families and self-employed workers, health insurance isn’t optional—it’s survival. A family with no coverage risks financial devastation from a single hospital visit. When I sit across from someone, I don’t see a “sale.” I see parents, kids, small business owners, and individuals who need protection. Believing in the health products we offer—plans that cut through the confusion and actually work—allows me to confidently recommend solutions knowing they’ll stand strong when families need them most.

Life Insurance

Life insurance is deeply personal. It’s about love, legacy, and leaving behind protection when you no longer can. My conviction here comes from my own journey as a father. I’ve lived through struggles, seen how fast life can turn, and I know what it means to protect your children’s future. That conviction isn’t something you can teach in a training class—it comes from caring enough to put clients’ families above commissions.

Retirement & Wealth Solutions

Retirement isn’t just about numbers—it’s about peace of mind. Conviction in these products means knowing you’re helping clients retire with dignity, with income that lasts, and with security against uncertainty. When you believe in the retirement vehicles you’re placing people in, you’re not selling—you’re guiding them to a safer, freer future.

Beyond Insurance: Conviction in All Sales

Conviction isn’t limited to insurance. Whether you’re selling homes, cars, technology, or consulting, the principle is the same: If you don’t believe in it, you can’t expect your client to. Conviction transforms sales from a transaction into a calling. And when you approach every interaction with a servant’s heart, you shift from being a salesperson to being an advocate, protector, and guide.

My Story & Why It Matters

I’m Mike Shellhart—most people just call me Big Mike. My journey hasn’t been easy. I’ve battled with family health issues, death of loved ones, no Life Insurance for family members, and the same fears every parent has about providing for their kids and being there long-term. But those struggles shaped me into someone who takes protection seriously.

When I tell a client that a product will protect their family, I’m not just repeating a script—I’m standing behind years of lessons, faith, and conviction. I’ve made it my mission not only to build an agency, but to build a movement where sales are about more than numbers—they’re about protecting people’s futures.

That’s what Exodus Benefits stands for.

A Different Kind of Agency

If you’re a client reading this, know this: at Exodus Benefits, we believe your family deserves the best protection possible, and we’ll fight to provide it.

If you’re an agent reading this, hear me clearly: this isn’t just another agency chasing numbers. This is a place where your conviction matters. Where your servant’s heart is valued. Where you’re trained not just to sell—but to protect.

We’re building a team of professionals who are more than closers—they’re protectors. If that resonates with you, you might have found your home.

Final Word

Sales skills can be taught. Scripts can be memorized. Training can polish technique. But none of it compares to conviction.

Conviction is contagious. Conviction builds trust. Conviction protects families.

And in the end, conviction is what turns a job into a calling.

📌 Interested in learning more? Reach out today!

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